CDAP Client Intake | ASC Creative Ltd.

This page is for new Canada Digital Adoption Program clients only.

To help us get acquainted, please answer the following questions so that we can better prepare for our kickoff meeting.

Initial CDAP Engagement Intake

Contact Info

Name *

Name

First

Last

Organization

Email *

Digital Maturity Assessment

Select all that apply.

Which best describes your overall systems integrations? *

We do not have a technological infrastructure

Our systems are not integrated (0%)

Our system are partially integrated (33% +)

Our systems are mostly integrated (60% +)

All of our systems are fully integrated (100%)

Select only one.

Which of the following technologies do you use in your business? *

Basic Collaboration tools (e.g. video conferencing, messaging, file sharing and editing)

Basic information website

Transactional website (eCommerce)

ERP (Enterprise Resource Management)

CRM (Customer Relationship Management)

Personnel management

Accounting software

MRP (Manufacturing Resource Planning)

Project Management

Data Visualization and Analysis (e.g. Dashboard)

Advanced digital technologies (e.g. AI, machine learning, virtual/augmented reality, 3D printing)

None of the above

Select all that apply.

What tools do you use to improve the customer experience? *

Social Media that customers engage with

Company blog for customers

A transactional website where customers can place an order or schedule an appointment

A customer space to review past order history, track current orders and manage their contact information

Private personalized communication (e.g. Slack, chatbot).

Personalized and proactive offers and communication based on online behaviours

Specialized customer service tools (e.g. quoting tool)

None of the above

Select all that apply

Please describe your business decision process *

Never

Rarely

Sometimes

Often

Daily/All the Time

I use technology to understand my customer and drive business decisions *

Never

Rarely

Sometimes

Often

Daily/All the Time

I use data and analytics to make operational decisions (e.g. KPI's) *

Never

Rarely

Sometimes

Often

Daily/All the Time

Please select the cybersecurity best practices that your business has adopted *

Employee training and awareness of cybersecurity (with min of annual updates)

Use of strong and secure passwords that are regularly changed

Use of regularly updated anti-virus and anti-malware software

Regular updates and patches on all IT systems

Limited access to servers

Policy for secure sharing of business data

End-to-end encryption of sensitive data

Incident response plan

Record retention policy

None of the above

Select all that apply.

Please upload your business plan/canvas and/or other documents for review

Maximum file size: 67.11MB

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Since 2007, ASC Creative has worked on 100+ projects of all sizes. We are proud of our 98% completion rate and 99% customer satisfaction rate. Simply said, we work very hard to make your project a success.

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